In Safe Hands

Things may look a little different, but we are still the same and can’t wait to host you and your guests.

We are committed to delivering the highest level of hospitality, whilst implementing many additional cleaning and safety measures. Our aim is to create a safe environment so our guests, suppliers, staff and the wider community can relax and have an enjoyable experience.

Everyone’s health and safety is at the forefront of our operations. Careful consideration, training and understanding of government guidelines have allowed us to develop the Melbourne Hospitality People COVID-19 Safety Policy. This includes but is not limited to conditions of entry, contractor/supplier protocols, contact tracing, staff/contractor health checks, staff training and cleaning schedules which make up our COVID-19 Safety Plan.

Please help us keep everyone safe by following our plan.

Working together to create safe events:

WHAT WE ARE DOING

To keep you safe on our premises.

OUR EXPECTATIONS

For event organisers and guests.

RESOURCES

Manage the risk of transmission.

What we are doing:

The health and safety of our guests, staff, contractors and suppliers remains at the forefront of our operations. 

SOCIAL DISTANCING

Please maintain 1.5m social distancing. We have prominent social distancing signage and floor markers to guide you.

SAFETY

We ask that you do not enter any of our venues if you are feeling unwell.

CONTACT TRACING

All guests and contractors are required to contact trace on arrival, by using the QR code, or clicking the icon above.

SANITISE & WASH HANDS

Please sanitise on entry and wash your hands frequently. Hand Sanitiser (Alc. 70%) is available throughout our venues. Tables and chairs are regulary sanitised before and after each guest.

INCREASED CLEANING

In addition to our current cleaning process, we have added additional cleaning procedures and ensured good hygiene signage is placed throughout the venue.

SNEEZE & COUGH ETIQUETTE

Please use cough and sneeze etiquette at all times.

EDUCATION

We continue to educate our team on best practice. All staff have completed MHP Covid Safe Plan Training Victorian Government Infectious Disease Certificate

WEARING A MASK

Compulsory mask-wearing for all guests, staff, and external suppliers is required.

FLEXIBLE ROOM LAYOUTS

We have modified room layouts to adhere to current social distancing and capacity requirements. We also have clear signage outlinng capacities in all areas.

Our expectations:

We are all in this together and believe that keeping each other safe is a shared responsibility. The following items should be communicated to your guests as an expectation of an event organiser or attendee.

DO NOT ATTEND AN EVENT IF YOU ARE SICK

Reminding all your guests not to attend our venue if they are feeling unwell or have been in contact with a known case, or anyone awaiting a COVID-19 test result within the last 14 days.

PRACTICING GOOD HYGIENE AT EVENTS

Ensuring all attendees know how to practice good hygiene and maintain social distancing.

ALWAYS MAINTAIN SOCIAL DISTANCING

Making it easy for staff and attendees to practice social distancing and good hygiene.

COVID-SAFE APP

We recommend that all attendees download and open the COVIDSAFE App on their smartphone prior to their arrival.

CONTACT TRACING

We encourage all guests to ‘check in’ to our venue via the QR Codes positioned around the venue upon entry.

COMPROMISED GUESTS

Along with your dietary requirements, please ensure that you communicate to us in advance of your arrival if there will be elderly or vulnerable guests attending.

Resources:

We want to provide you with our resources to consider as you address and manage the risk of transmission.

As our situation evolves, so will our approach to keeping you safe. MHP will continue to seek advice and collaborate with local authorities and public health officials. We thank you for your patience and flexibility as we collectively navigate these uncharted times.  

Forms

MHP Safety Plans

External Resources