In Safe Hands

Things may look a little different, but we are still the same and can’t wait to host you and your guests.

We are committed to delivering the highest level of hospitality, whilst implementing many additional cleaning and safety measures. Our aim is to create a safe environment so our guests, suppliers, staff and the wider community can relax and have an enjoyable experience.

Everyone’s health and safety is at the forefront of our operations. Careful consideration, training and understanding of government guidelines have allowed us to develop the Melbourne Hospitality People COVID-19 Safety Policy. This includes but is not limited to conditions of entry, contractor/supplier protocols, contact tracing, staff/contractor health checks, staff training and cleaning schedules which make up our COVID-19 Safety Plan.

Please help us keep everyone safe by following our plan.

Working together to create safe events:

WHAT WE ARE DOING

To keep you safe on our premises.

OUR EXPECTATIONS

For event organisers and guests.

RESOURCES

Manage the risk of transmission.

What we are doing:

The health and safety of our guests, staff, contractors and suppliers remains at the forefront of our operations. 

SOCIAL DISTANCING

Please maintain 1.5m social distancing. We have prominent social distancing signage and floor markers to guide you.

SAFETY

We ask that you do not enter any of our venues if you are feeling unwell, and to please use cough & sneeze etiquette at all times.

CONTACT TRACING

All guests and contractors are required to contact trace on arrival, by using the Victorian Government's QR code.

SANITISE & WASH HANDS

Please sanitise on entry and wash your hands frequently. Hand Sanitiser (Alc. 70%) is available throughout our venues. Tables and chairs are regulary sanitised before and after each guest.

INCREASED CLEANING

In addition to our current cleaning process, we have added additional cleaning procedures and ensured good hygiene signage is placed throughout the venue.

FLEXIBLE ROOM LAYOUTS

We have modified room layouts to adhere to current social distancing and capacity requirements. We also have clear signage outlinng capacities in all areas.

EDUCATION

We continue to educate our team on best practice. All staff have completed MHP Covid Safe Plan Training Victorian Government Infectious Disease Certificate

WEARING A MASK

Wear masks based on the chief health officers requirements at the time.

NO TICK NO ENTRY

All of our venues are COVIDSAFE and a part of the "No Tick No Entry" initiative. Patrons must show the check-in tick on their device before entering our venues.

Our expectations:

We are all in this together and believe that keeping each other safe is a shared responsibility. The following items should be communicated to your guests as an expectation of an event organiser or attendee.

DO NOT ATTEND AN EVENT IF YOU ARE SICK

Reminding all your guests not to attend our venue if they are feeling unwell or have been in contact with a known case, or anyone awaiting a COVID-19 test result within the last 14 days.

PRACTICING GOOD HYGIENE AT EVENTS

Ensuring all attendees know how to practice good hygiene and maintain social distancing.

ALWAYS MAINTAIN SOCIAL DISTANCING

Making it easy for staff and attendees to practice social distancing and good hygiene.

COVID-SAFE APP

We recommend that all attendees download and open the COVIDSAFE App on their smartphone prior to their arrival.

CONTACT TRACING

We ensure ALL guests check-in to our venue via the Victorian Government's QR Code which is positioned around all venues upon entry.

COMPROMISED GUESTS

Along with your dietary requirements, please ensure that you communicate to us in advance of your arrival if there will be elderly or vulnerable guests attending.

Contractors:

To ensure a safe environment for our staff, patrons and contractors we have put in place the below COVID-19 Contractor Protocol. 
Please read and sign our protocol prior to your visit and ensure this is communicated to your team/colleagues.

LIVE ENTERTAINMENT

Musicians

We are pleased to be able to offer live entertainment at our venues once more.

We require all musicians to read and sign our Contractor Protocol, follow the Long Visit guidelines and complete a Health Check on arrival. 

Live music performances will be encouraged to perform outdoors where possible to lessen the risk of transmission. On occasion live performers will perform inside. Singers and performers are requested to remain 5m away from patrons and to allow for 2m between each performer.

Where there is a dancefloor available for you and your guests to show your moves, we kindly request that you follow our guidelines on max numbers as per the government restrictions.
Currently 1 per 2sqm, max 50px on a dancefloor.

CONTRACTORS PROTOCOL

Guests, employees, working contractors

Contactless delivery 

Simple delivery to the venue that does not need a physical signature or a staff member to receive the delivery can deliver to the “Contactless delivery zone” set up at the rear of Republica. Access to other parts of the premises (including bathrooms) will not be permitted. 

Short visit (less than 15mins)
Guest

Customer visiting a venue to dine/drink / Guest at an event / Client attending a site inspection / venue tour Contractor / supplier attending a short meeting (no more than 15 minutes) Contractor / supplier delivering product(s) directly to a staff member (no more than 15 minutes) 

CONTACT TRACING REQUIRED – QR CODE ON ARRIVAL 

Long visit (more than 15mins)
Employee, Working Contractor, Musicians 

If you are required to stay on the premises for longer than 15 mins to undertake work or maintenance or you will be in repeated use of our facilities, please complete the below HEALTH CHECK. You will be asked to record the details of any member/s of our team you are in a confined space with and to clean all surfaces you touch where practicable. 

HEALTH CHECK REQUIRED

Resources:

We want to provide you with our resources to consider as you address and manage the risk of transmission.

As our situation evolves, so will our approach to keeping you safe. MHP will continue to seek advice and collaborate with local authorities and public health officials. We thank you for your patience and flexibility as we collectively navigate these uncharted times.  

Forms

MHP Safety Plans

External Resources